-paper work in travel office, preparation of pre sales documentation, arrival and departure lists; -providing welcoming atmosphere for incoming guests; -transferring customers from airport to hotels and back from hotels to airport; -communication with tourists, saying meeting speech(info about country and excursion programme); -explaining common rules of behaving in airport and help during registration for the flight; -accompanying tourists (Russian and foreign) at excursions.

-booking and sales saloon treatments and cosmetics; -everyday Thai atmosphere preparation and its maintenance; -work at the reception (incoming, outgoing calls, visitors, documentation); -saloon client base maintaining; -client and Thai master communication translation from English into Russian and backwards; -cash discipline running; -sale, order and inventory of saloon items; -necessary items order for maintenance of saloon activity.

- meeting of clients in show-room, support of their comfortable staying in a dealer center; - reception, incoming and outgoing phone calls, readressing and accounting; - monitoring of observance by workers of company standards; - guiding of the necessary reports; - maintaining of correspondence and support of its delivery to addressees.

-processing all Russian and English speaking guests check-ins and check-outs, visits for tour operators, VIP guests; -translation of English content into Russian language (info about hotel, island, services etc.); -answering, recording, and processing all guest calls, messages, requests, questions; -running daily reports (number of arrivals, departures), identify any special requests; Work with honeymooners: -organization of romantic dinners for honeymooners, congratulation cards, cakes in room, -romantic turndown, romantic baths, breakfast in room, -paper work-reports, honeymooner tables.

-working with incoming and outgoing calls, faxes, letters and other documentation; -answering questions of all administration guests- tenants and service companies; -supplying of office with stationary, products for kitchen; -solving problems of office technics(printers, copiers, faxes) -preparing of invoices and acts to tenants; -preparing of bages for tenants, service companies and allowance documents for transport organisations; -executing different tasks of other departments (preparing meetings, translations)

Everyday support of engineers (12 persons) with: -translating, e-mail communication with foreign colleagues; -supplement of necessary details and technics; -preparing and protocols writing of meetings with engineers and service companies; -help with tender documents performing. Preparing and performing own projects for better work of service companies in MEGA shopping centre (for example new furniture and racks purchasing, service rooms renovating) Responsibility for engineers education and uniform.

international relations

Nonstate language school "Lexxis", upper intermadiate level

Global Language Training LTD centre

Nonstate language school "Lexxis"